What hours are you open?
Currently, our schedule is:
Monday   9 a.m. – 7 p.m.
Tuesday – Friday   9 a.m. – 8 p.m.
Saturday   9 a.m. – 5 p.m.

How early should I arrive for my spa appointment and what happens if I’m late?
Since serenity is the goal, it’s best if our spa guests arrive 15–30 minutes early to allow for a smooth check-in. We understand that, on occasion, circumstances arise which may cause a guest to arrive late. Rest assured we will do everything possible to accommodate you if this occurs. However, in some cases, it may be appropriate to shorten (or even reschedule) services. Since we need to charge full-service prices, we hope you do everything in your power to arrive on time so that you can receive our full-service treatment.

What are my payment options?
We accept cash, Visa, MasterCard, and your personal check (with proper i.d.). If you wish, you may add up to $10.00 over the amount of your service to your check for either personal cash or tips. Unfortunately, tips cannot be charged to your credit card. Please spare yourself the annoyance of a bad check as all returned checks will be charged a fee of $30.00. If you need to return a product for any reason, please bring it back to us with a receipt within 14 days of purchase and we will issue you a store credit.

What happens if I have to cancel my appointment?
In order to maintain reasonable prices, we are forced to adhere to a strict cancellation policy. We require a 24-hour notice for cancellation of any spa or nail appointment. Spa packages consisting of three or more services require a 48-hour notice. If a guest cancels after the allotted time, 50% of the service or treatment will be charged. No-shows will be charged 100% of the service or treatment. A credit card or a gift card is needed to reserve your spa or nail appointment. Services may also be paid for in advance by cash or check.

How can I buy a gift card?
Our gift cards are an ideal way to celebrate an important occasion or to thank someone special. To purchase a gift card in any amount, call or visit any of our three locations; you can also purchase a gift card online at shapesdayspa.com. Once purchased, gift cards are non-refundable, are non-transferable, cannot be redeemed for cash, and expire one year from the date of purchase.